Role of It in Banking Sector - 1223 Words

Role of It in Banking Sector Summary: The article presents a study which aims to analyze the role of information technology (IT) in the banking industry. Based on the article, technological innovations have enabled the industry to open up efficient delivery channels. It is said that IT has helped the banking industry to deal with the challenges the new economy poses. The study also examines the views of bank employees on the implementation of IT in banks. According to the author, private and foreign banks use more IT-related banking services than public sector banks. Excerpt from Article: ROLE OF INFORMATION TECHNOLOGY IN BANKING INDUSTRY Ilyas-Ur Rahman, Osmania University, Hyderabad, INDIA INTRODUCTION I.T. in Banking: 1).†¦show more content†¦OBJECTIVES OF THE STUDY: The objectives of the Study are as follows: 1. To assess the Role of Information Technology in the Public Sector Banks, Private Sector Banks and Foreign Banks 2. To Assess the Perception of the Bank Employees towards the Implementation of Information Technology in the Banks 3. To Assess the Perception and Satisfaction of the Customers with the banks. Hypothesis: 1). Information Technology facilitate wide and speedy services to banking sectors. 2). Private and Foreign banks use more Information Technology related banking services then public sector banks. 3). Reliable infra-structure of technology is the major constraint in implementing Information Technology in banks. 4). Impact of technology on efficient low cost data communications is same across all banks. 5). There is a strong association between competition pressure and implementation of IT in banking sector. 6). There is a strong association between more IT related services and customer preferring a bank. 7). Security concerns are the basic hindrance in using Technology related to banking services. LITERATURE REVIEW: Brynjolfsson and Hitt conclude that â€Å"Information Technology contribute significantly to firm level output.† In fact, they find that I.T. capital contributes an 81% marginal increase in output, whereas non-IT capital contributes 6%. Similarly they show that IS-labor is more than twice as productive as non-IS labor. REVIEW OF BUSINESS RESEARCH, Volume VII, NumberShow MoreRelatedRole Of Banking Sector From Personnel Essay3791 Words   |  16 PagesINTRODUCTION Banking sector viewed from personnel angle has its peculiarities. It is a labour intensive industry and competence of employees has got a bearing on the value of services offered. This being the case, it should have been likely that professionalization of management of personnel should have earned superior precedence but sadly personnel happened to be the most deserted facet of banks management. 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